For Partners

Accelerating your at-home testing services.

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Seamless Testing:

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  • Better Customer Experience and Outcomes

    • We enable your brand to introduce at-home testing for initial diagnostics and recurring testing prior to more extensive testing/treatment.​

  • Seamless Technology Integration and Customer Experience

    • IHD offers robust APIs for easy integration and provides an end-to-end full-service customer experience.​

  • Custom white-labeled kits built specifically for the unique mix of tests required by you and your patients.

How it Works

1

Registration and Sample

Brand sends customer order to IHD and IHD sends custom kit to patient for sample collection. Patients returns kit to IHD for processing.

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2

Lab

IHD processes the samples in our CLIA-FDA accredited lab using proven and trusted methodology and equipment. 

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3

Results

IHD shares the results with patient and/or brand via HIPAA-compliant portal. 

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4

Frequently asked questions

How does it work?


Your brand starts with detailing the type of kit you want created for distribution. You acquire the customer. Once you receive an order you push that order to IHD. We receive the customer information and send your white-label testing kit directly to the customer overnight. The customer receives the testing kit, takes their sample and ships to the IHD lab. IHD receives the sample and begins the testing process. IHD then shares results with the brand and/or patient via a HIPPA compliant portal.




Can you create custom test kits?


Yes. Brands can choose to use a generic IHD branded test kit or a custom white-labeled kit. IHD will build a test kit specifically made for the unique mix of tests required for you and your patients.




Is data analysis available?


Through IHD, brands have access to aggregated test data, analysis, and epidemiological trend reports. Brands that opt into our data service can use data trends to predict and meet customer demand.




What are the results reporting options?


Partners can choose to have patients receive their results in their existing portal or IHD's white-labeled portal. Both options are HIPPA compliant and offer easy and simple access to results.




What types of companies do you work with?


A Biotech company, a PPE company, a Law Firm, a DTC Wellness Company are just a sample of the types of companies working with us on an ongoing basis to keep their employees safe.