Powering diagnostics for leading telehealth brands, clinical networks, and wellness apps nationwide.
CLIA Certified Lab
#05D2040304
FDA Registered Facility
#FEI3011213917
California Lab License
CLF00342268
HIPAA-Compliant Results Portal
Secure results delivery
WHO WE SERVE
Built for the Modern Digital Health Ecosystem
Whether you are launching a direct-to-consumer wellness brand or scaling a telemedicine platform, IHDLab provides the diagnostic engine tailored to your clinical workflow.
Telemedicine & Virtual Care
Embed seamless diagnostic ordering and fast result delivery directly into your patient consultation loop. Eliminate third-party lab friction.
Longevity & Human Optimization
Offer advanced metabolic, hormonal, and cellular biomarker panels. Give proactive patients precise, recurring data to track their health over time.
DTC Wellness & Supplements
Drive high-retention subscriptions by pairing nutritional supplements with custom-branded home collection kits that keep customers engaged with their results.
Clinical Research & Trials
Decentralize clinical trials with standardized remote sample collection and testing in a CLIA-certified laboratory.
300+
AT-HOME TEST OPTIONS
15+ yrs
OF LAB EXPERTISE
Custom
WHITE-LABEL KIT DISPATCH
CA · NY · MD
STATE LAB LICENSES
PARTNER JOURNEY
How It Works: Own the Experience,
We Handle the Logistics
You acquire the customer and own the brand. IHDLab is the one partner that handles it all: order management, packaging, delivery, diagnostics and results delivery, without intermediaries.
Automated Order Sync & Custom Kitting
You acquire the patient on your platform. When an order triggers via our LabFlow REST API or partner portal, our in-house 3PL warehouse picks, packs, and dispatches a white-labeled test kit overnight directly to your patient's doorstep.
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Effortless Home Collection & CLIA Processing
Patients collect their sample at home using the instructions in their kit, then ship it back directly to our CLIA-certified, FDA-registered laboratory in Irvine, CA for swift and accurate processing.
Real-Time Results & Data Integration
Samples are processed using well-established methodology and state-of-the-art equipment. Results are securely delivered to your platform via our API, or viewed on IHDLab's HIPAA-compliant patient portal.
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TECHNOLOGY & LOGISTICS
Turnkey Fulfillment Meets Developer-First Architecture
In-House 3PL Kitting & Logistics
Never manage physical inventory or shipping contracts. IHDLab's in-house 3PL service can white label, build, and ship tests directly to your patients. We handle custom box printing and component assembly, then ship kits overnight directly to your patients.
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Generic IHDLab-branded or fully white-labeled kits
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Kits built for the unique mix of tests your patients need
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Existing partners: bulk kit order request (IHDLab account # required)
Developer-Ready LabFlow REST API
Our open API platform, LabFlow, plugs directly into your existing tech stack and connects you to IHDLab's full suite of lab services: ordering, results, kit assembly and fulfillment. Benefit from automated order placement and secure results delivery back to your platform.
- LabFlow partner portal
- Aggregated test data, analysis and epidemiological trend reports (opt-in)
PLUG-AND-PLAY DEVELOPER API
One Dashboard for Orders, Kits & Results
Push an order from your platform and IHDLab takes it from there: we receive the customer information, ship your white-label kit, process the returned sample, and share results with your brand and/or your patient through our HIPAA-compliant portal or your own portal via API.
COMPLETE SOLUTION
Build Your Own Lab vs. Partner with IHDLab
One partner that handles it all, combining order management, packaging, delivery, diagnostics, and results delivery without intermediaries, for cost savings and streamlined operations.
BUILDING YOUR OWN LAB
PARTNERING WITH IHDLAB
Licensing & certification
✕ Apply for and maintain CLIA, state licenses and FDA registration yourself
✓ CLIA 05D2040304 · CA CLF00342268 · FDA FEI3011213917, plus NY and MD licenses
Lab build-out & staffing
✕ Equipment, space, licensed lab staff and quality programs
✓ Established Irvine, CA lab with state-of-the-art equipment
Kitting & fulfillment
✕ Separate 3PL contracts, inventory and shipping vendors
✓ In-house 3PL: white-label, build and ship kits overnight
Test menu
✕ Validate each assay one by one
✓ 300+ at-home test options; custom panels for your brand
Tech integration
✕ Build ordering, results and portal software
✓ LabFlow API or IHDLab's HIPAA-compliant results portal
Patient experience
Fully yours, after a long build
✓ Fully yours: your brand on the kit and results experience
A COMPREHENSIVE BIOMARKER LIBRARY (300+ ASSAYS)
Design Your Proprietary Test Panel
Select from hundreds of validated biomarkers to assemble custom multiplex panels tailored perfectly to your brand's clinical focus.
● Women's Health & Fertility
AMH · Progesterone · Estradiol · FSH · LH · Prolactin · HPV
● Men's Health & Vitality
Testosterone · Free Androgen Index · SHBG · Cortisol ·· DHEA · PSA · Estradiol · Prolactin
● Heart & Metabolic Health
Cholesterol / Lipids · Diabetes · Diabetes & Heart · CRP · Omega-3
● General Wellness & Micronutrients
Vitamins · Micronutrients · Iron Panel · Thyroid · Liver · Kidney · Celiac · Colon Cancer Screening
● Sexual Health (STIs)
STI Panel · HIV · Chlamydia · Gonorrhea · Syphilis · Trichomoniasis · Herpes Simplex 1 & 2 · Hepatitis B & C · Mycoplasma · Ureaplasma · Gardnerella
● Infectious Disease
COVID-19 · Lyme Disease
Test list is not exhaustive. View the expanded at-home test menu or email DaaS@ihdlab.com for pricing and specific requests.
READY TO LAUNCH OR SCALE YOUR DIAGNOSTICS?
Speak with a Diagnostics Solutions Specialist
Let's discuss your clinical requirements, review sample custom panels, and outline your custom API & kitting deployment roadmap.
FAQ
Frequently Asked Questions by Digital Health Partners
Can I create a 100% white-labeled custom test kit for my brand?
Yes. We offer complete customization. Brands can choose a generic IHDLab-branded kit or a custom white-labeled kit built for the unique mix of tests your patients need. From branded packaging boxes to patient collection instruction cards, your brand remains front and center throughout the patient journey.
How fast is lab turnaround time (TAT) once a sample arrives?
Samples are processed at our CLIA-certified, FDA-registered laboratory in Irvine, California. Turnaround depends on the tests in your panel, and our team will share expected turnaround times for your custom panel during onboarding. Results are delivered through IHDLab's HIPAA-compliant portal or directly to your platform via our API.
How do we integrate with your lab software?
Partners can integrate through our LabFlow open API, which connects to your existing tech stack for ordering and results. If you prefer not to integrate, patients can view results in IHDLab's HIPAA-compliant portal, and existing partners can place bulk kit orders through our online order form.
What are the results reporting options?
Partners can choose to have patients receive their results in their existing portal or in IHDLab's portal. Both options are HIPAA compliant and offer easy, simple access to results.
Is data analysis available?
Yes. Through IHDLab, brands have access to aggregated test data, analysis, and epidemiological trend reports. Brands that opt into our data service can use data trends to predict and meet customer demand.
What types of companies do you work with?
We're the power behind a number of direct-to-consumer brands, and we also enable telemedicine and physician networks to extend their businesses and brands. We look forward to helping you, too.