PAY YOUR INVOICE SECURELY
If you have received an invoice from Innovative Health Diagnostic and/or MD Tox Laboratory, please submit your credit card information below, send check or money order, or contact our Billing Department at 844-358-5099 between 9:00 AM and 4:30 PM PST.
Have you received an Explanations Of Benefits Letter?
If your physician has chosen MD Tox Laboratory as their lab service provider, an affiliated organization to Innovative Health Diagnostics, and you have insurance coverage, MD Tox will bill your insurance company and we will process the claim and send you an Explanation of Benefits (EOB) explaining your responsibility.
Upon receipt of the EOB, if you have any questions, please call our Billing Department at 844-358-5099 between the hours of 9:00AM and 4:30PM to ensure you are receiving the full benefit of your insurance coverage.
Checks: If you choose to make payment with a check please make it payable to MD Tox Laboratory and write your Patient No. on your check or include it with your payment.
In preparation to California's AB-72, IHD and MD Tox Labs has In-network rates with MOST major insurance carriers.
Frequently asked questions
Why am I receiving a bill from the lab?
Your physician submitted a request slip and lab work for test(s) to be performed. Either the test slip was marked patient responsibility for testing, your insurance declared you owe a deductible, co-insurance, co-pay, or are non-covered for services performed.
What is a deductible?
This is the amount that is required by your insurance carrier to be paid by the subscriber before health plan benefits will begin to reimburse for services.
Can you bill my secondary insurance?
Yes. Please call the lab and ask for the billing department. They will be more than happy to facilitate this request.
How can I pay my bill?
You may send your check or money order directly to the laboratory. Please write your MD Tox Laboratory Patient No. on your check or include it with your payment. You may also pay securely above through our secure credit card processing partner PayPal. Please fill in the necessary information above.