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Pay your Invoice Securely

If you have received an invoice from IHDLab (Innovative Health Diagnostics and/or MD Tox Laboratory, please submit your credit card information in form, send check or money order, or contact our Billing Department at 1 (800) 820-8803  (Option 2) between 8:00 AM and 4:30 PM PST.

Checks: If you choose to make payment with a check please make it payable to MD Tox Laboratory, write your Patient No. on your check or include it with your payment, and mail to 1565 McGaw Ave. Suite B, Irvine, CA 92614.

Per California's AB-72, IHD and MD Tox Labs has In-network rates with MOST major insurance carriers. 

Have you received an Explanations Of Benefits Letter?

If your physician has chosen MD Tox Laboratory as their lab service provider, an affiliated organization to Innovative Health Diagnostics, and you have insurance coverage, MD Tox will bill your insurance company and we will process the claim and send you an Explanation of Benefits (EOB) explaining your responsibility.

Upon receipt of the EOB, if you have any questions, please call our Billing Department at 1(800) 820-8803 (Option 2), between the hours of 9:00AM and 4:30PM to ensure you are receiving the full benefit of your insurance coverage.

Frequently Asked Questions

  • What tests do you offer?
    We currently offer several at-home tests. See our shopping page for more information. We also offer tests through physicians and partners.
  • Where can I have my blood drawn?
    IHD has several locations that accept walk-ins or require appointments. You can visit one close to you for a venous blood draw. See our locations page for more information.
  • How do I get my results?
    If you purchased an at-home test from our website, please log into to register your test and see your results. If your test was ordered by your physician, please contact your physician for results.
  • How long do test results take?
    The answer depends on the specific test we're processing for you. Test result times can range from 24-72 hours after we receive your specimen.
  • Is testing confidential?
    Yes. All health data is stored locally on our internal server, in compliance with HIPAA laws. Aside from our CDC-mandated responsibilities to report SARS-CoV-2 results to your state health department, and to your ordering physician, no other persons, organizations, or entities are allowed access to your data without your strict permission.
  • How do I pay my bill ? Who do talk I to about Billing?
    If you received an invoice from Innovative Health Diagnostic and/or MD Tox Laboratory, you can submit your credit card information on our billing page. Or contact our Billing Department at 844-358-5099 between 8:00 AM and 4:30 PM PST.
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